When you call us at (650) 414-5505 or fill out a form on our site, we collect your name, phone number, email address, and property address. We also gather details about your roofing needs—like whether you need a roof repair, roof replacement, or commercial roofing estimate. This information helps us serve you better and provide accurate quotes for your San Jose home or business.
No. We never ask for financial account numbers, Social Security numbers, or medical information. Our focus is strictly on roofing services, so we only request what’s necessary to schedule an inspection or prepare a bid.
We use your contact details to respond to your inquiry, schedule a roof inspection, and send you a written estimate. If you hire us for a residential roofing or metal roofing project, we may use your address to verify permit requirements with the City of San Jose. We also send occasional follow-up emails about seasonal maintenance or storm damage alerts, but you can opt out anytime.
Your information is never sold to third parties. We share data only with our crew members and subcontractors who need it to complete your roofing work.
We share your information with our team members and licensed subcontractors working on your roof installation or repair. We may also disclose details if required by law—for example, if a city inspector requests a permit record. Beyond that, we keep your data private. We do not partner with marketing agencies that sell customer lists.
No. We only send communications directly related to your roofing project or requested quote. Expect a phone call within 24 hours after you contact us, not a flood of emails.
We retain your contact details and project records for seven years after the last interaction. This period matches California’s statute of limitations for construction contracts and warranty claims. After seven years, we delete or anonymize your data. If you ask us to remove your information sooner, we will comply within 30 days—just call (650) 414-5505.
As a California resident, you have the right to request a copy of the personal data we hold about you. You can also ask us to delete that data. To exercise these rights, contact us at (650) 414-5505. We will verify your identity and respond within 45 days. We do not discriminate against customers who exercise their privacy rights—your service and pricing remain the same.
Our website uses basic analytics cookies to see which pages are most visited—like our roof repair page or metal roofing gallery. These cookies do not track you across other websites. If you prefer, you can disable cookies in your browser settings. That won’t affect your ability to request a quote or call us directly.
We use SSL encryption on our website to secure any form submissions. Our office computers are password-protected and stored in a locked building in San Jose. When our crew accesses customer data on tablets in the field, those devices use two-factor authentication. These steps keep your information safe from unauthorized access.
If you have any questions about this policy or want to update your information, call (650) 414-5505. You can also reach us by mail at our San Jose address. We aim to respond within one business day.
Call (650) 414-5505 or fill out the form for a free estimate.
Call (650) 414-5505